These Terms of Service govern the agreement between LK Web (the "Provider") and clients (the "Client") for website design, development, hosting and maintenance services delivered in Finland, Germany and Austria. By placing an order or using the Provider's services, the Client agrees to these Terms.
1. Provider
Lauri Kesonen, trading as LK Web (sole proprietor / yksityinen elinkeinonharjoittaja)
Tyyneläntie 2, 45610 Koria, Finland
Y-tunnus: 3593428-4 · VAT ID: FI35934284
Email: lauri@lkweb.fi · Phone: +358 44 303 7121
2. Services
- Website build: design and development of a custom website per the agreed scope (one-time service).
- Monthly subscription: hosting, website editor access, CMS, custom domain connection, support and maintenance, per the selected plan (Starter or Pro).
- Additional services (extra pages, integrations, content work) are quoted separately.
3. Quotes and orders
Quotes are valid for 30 days from issue. The contract enters into force when the Client confirms the quote in writing (email is sufficient) and pays any agreed deposit.
4. Pricing and payment
- Website build starts at €490 (one-pager). Larger projects are quoted individually.
- Monthly subscription: €14 / month (Starter) or €24 / month (Pro), invoiced monthly or annually.
- Prices are stated in EUR and exclude VAT unless noted otherwise. VAT is applied according to applicable Finnish, German or Austrian rules.
- Payment terms: 14 days net. Late payments incur statutory interest under the Finnish Interest Act (Korkolaki §4).
5. Delivery and acceptance
- Delivery timelines are estimates and depend on the Client providing materials and feedback in a timely manner.
- The work is considered accepted if the Client does not raise written objections within 14 days of delivery.
6. Subscription term and cancellation
- The monthly subscription runs on a rolling monthly basis with auto-renewal.
- Either party may terminate the subscription with one (1) month written notice to the end of the next billing period.
- Upon termination, the Client receives an export of their site files and a database dump on request, free of charge, within 14 days.
7. Right of withdrawal (consumers only)
If the Client is a consumer (not acting in a business capacity), they have a 14-day right of withdrawal under EU consumer law. To exercise this right, send an email to lauri@lkweb.fi within 14 days of the contract's conclusion. Note that, where the Client expressly requests work to begin during the cancellation period, the Client agrees that the right of withdrawal lapses once the service is fully performed, and proportional payment is due for work already completed.
8. Intellectual property
- Upon full payment, the Client owns the final website (design, code, content) and is free to host it elsewhere.
- The Provider retains the right to reuse generic components, frameworks, libraries and know-how developed during the project.
- Third-party assets (fonts, stock images, plugins) are subject to their own licences. Licence fees, if any, are the Client's responsibility unless otherwise agreed.
- The Provider may reference the Client and the work in a portfolio unless the Client requests otherwise in writing.
9. Hosting and uptime
Hosting is provided through reliable EU-based infrastructure with a target availability of 99.5% per month, excluding scheduled maintenance and force majeure events.
10. Client obligations
- Provide accurate information and assets in time for the agreed schedule.
- Hold the rights to all content provided to the Provider.
- Use the website lawfully; the Provider may suspend services if the website is used to infringe rights, distribute illegal content or send spam.
11. Liability
- The Provider's liability is limited to the fees paid by the Client during the 12 months preceding the event giving rise to the claim.
- The Provider is not liable for indirect or consequential damages, loss of revenue, lost data or business interruption, except in cases of intent or gross negligence.
- Statutory liability for personal injury or under mandatory consumer protection law is unaffected.
12. Force majeure
Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., natural disasters, infrastructure outages, war, government action).
13. Data protection
Processing of personal data is governed by the Privacy Policy. Where the Provider processes personal data on behalf of the Client, the parties shall enter into a separate Data Processing Agreement (DPA) where required by GDPR Art. 28.
14. Changes to these Terms
The Provider may update these Terms with at least 30 days' written notice. Continued use of the services after the notice period constitutes acceptance of the updated Terms.
15. Governing law and jurisdiction
These Terms are governed by Finnish law, excluding its conflict-of-laws rules. Mandatory consumer protection law in the Client's country of residence applies where it grants the consumer greater rights.
16. Online dispute resolution
The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. The Provider is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.